Privacy Policy

Privacy-First Voice AI

Soro's audio intelligence operates entirely on-device. No voice data is transmitted, stored, or processed in the cloud. Your conversations stay private by design.

1. Information We Collect

Voice Data Processing

Soro voice modules process audio locally on your device. We do NOT collect, store, or transmit any voice recordings or audio data to our servers.

Audio processing happens entirely on the device
No voice recordings are stored or transmitted
Speech recognition operates without internet connectivity
Your voice data never leaves your device

Website Information

When you visit our website or contact us, we may collect:

Contact information (name, email, company) when voluntarily provided
Technical information (IP address, browser type, device information)
Usage data (pages visited, time spent, referring sites)
Cookies and similar tracking technologies

2. Audio Data Processing

Zero-Data Architecture

Our voice AI modules are designed with a "zero-data" architecture that ensures complete privacy protection for all audio interactions.

How It Works:

Voice commands are processed in real-time on the local device
Audio is converted to text using on-device speech recognition
Intent processing happens locally without cloud connectivity
No audio recordings are created or stored anywhere
No voice data is transmitted over networks

Compliance Benefits:

GDPR compliant by design - no personal data processing
HIPAA compatible for medical device applications
COPPA compliant for children's toy applications
Meets all major privacy regulation requirements

3. Website Data Usage

Contact Information

When you contact us through our website forms, we use your information to:

Respond to your inquiries and support requests
Provide information about our products and services
Process partnership and integration requests
Send relevant technical documentation

Analytics and Cookies

We use minimal analytics to improve our website experience:

Essential cookies for website functionality
Anonymous usage statistics to improve user experience
No third-party advertising cookies
No personal information tracking without consent

4. Data Sharing

No Voice Data Sharing

We never share, sell, or transmit any voice data because our technology processes all audio locally on your device.

Website Data Sharing:

We may share website information only in these limited circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and safety
In connection with business transfers (with notice)

Service Providers:

We work with trusted service providers who assist with website hosting and support. These providers are contractually bound to protect your data.

5. Security Measures

Technical Security

Encrypted data transmission
Secure server infrastructure
Regular security audits
Access controls and monitoring

Privacy by Design

On-device processing eliminates data breaches
No centralized voice data storage
Minimal data collection policies
Transparent privacy practices

6. Your Rights

GDPR Rights (EU Residents):

Right to access your personal data
Right to rectify inaccurate information
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

Exercising Your Rights:

To exercise any of these rights, contact us at hello@sorovoice.com. We will respond within 30 days of receiving your request.

7. Contact Information

Privacy Questions?

If you have questions about this Privacy Policy or our privacy practices:

Email: hello@sorovoice.com

Website: www.sorovoice.com/contact

Subject Line: Privacy Policy Inquiry